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HEOP Counselor
- New York, United States
- Staff Full-time
- $50.000 to $52,000
Position Summary
The Arthur O. Eve, Higher Education Opportunity Program (HEOP) seeks a highly motivated, energetic, and self-directed professional to serve as a HEOP Recruiter / Counselor. This position plays a critical role in advancing the mission of HEOP by leading recruitment efforts for prospective students while also providing comprehensive academic and personal counseling to an assigned caseload of current HEOP participants. The Recruiter / Counselor serves as a primary ambassador for the program, fostering relationships that support student access, retention, and degree completion.
Job Responsibilities
- Serve as the primary point of contact for HEOP recruitment initiatives, with a focus on identifying, engaging, and enrolling eligible prospective students.
- Plan and execute recruitment activities, including high school visits, college fairs, information sessions, and community outreach events.
- Develop and maintain strong partnerships with high school counselors, educators, and community-based organizations to build and sustain referral pipelines.
- Deliver presentations to prospective students, families, counselors, advisors, and partner organizations.
- Manage recruitment inquiries and guide prospective students through the admissions and enrollment process, ensuring timely and effective follow-up.
- Maintain a caseload of enrolled HEOP students and provide holistic academic, personal, and developmental advising.
- Support students in navigating academic requirements, institutional policies, and available campus resources to promote persistence and timely degree completion.
- Monitor student progress, document advising interactions, and collaborate with HEOP staff and campus partners to address student needs.
- Represent HEOP in a professional and positive manner to internal and external stakeholders.
- Utilize institutional systems and software including Banner, COMPASS, ARGOS, SLATE, Xtender, Degree Works, and Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
- Work occasionally on evenings and Saturdays as required.
Required Qualifications
- Bachelor’s degree in counseling, psychology, education, or a related discipline, or comparable relevant experience.
- Demonstrated ability to work effectively with students from diverse socioeconomic, cultural, and educational backgrounds.
- Strong interpersonal, communication, and organizational skills.
- Ability to work independently, manage multiple priorities, and meet recruitment and advising goals.
- Commitment to educational access, equity, and student success.
Travel Requirements
- Travel is required approximately 50% of the time to support recruitment and outreach activities.
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About Mercy
Mercy University is a dynamic, independent, coeducational New York City area university that offers more than 100 undergraduate and graduate degree and certificate programs in six schools: Business, Education, Health and Natural Sciences, Liberal Arts, Nursing, and Social and Behavioral Sciences.
Mercy is the region's largest private, nonprofit, Minority-Serving Institution, proud to serve a student body that is highly diverse. As a federally designated Hispanic Serving Institution (HSI), Mercy University, has been ranked nationally among top colleges in the country for Hispanics by the Hispanic Association of Colleges and Universities (HACU) and by Excelencia in Education, earning their prestigious Seal of Excelencia for intentionally serving Latino students.
Mercy University was further recognized by HACU as a national leader in awarding bachelor's degrees to Hispanics in several disciplines, including Psychology, Sociology, and Business. Westchester Magazine has also named Mercy the Best College in Westchester County in 2019, 2020, and 2022.
Mercy is committed to offering an inclusive learning environment to help a diverse student body set a course for their future. To support its student body, Mercy has been awarded a number of federal grants which enable us to better develop and deliver education to our students.
Mercy’s student body reflects the rich diversity of the New York metropolitan area. Enrollment, including full-time and part-time undergraduates and graduates, is approximately 8,800. Mercy students learn on campuses in Dobbs Ferry, the Bronx, and Manhattan as well as online.
At Mercy University we strive to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.
Our Mission:
Mercy University is committed to providing motivated students the opportunity to transform their lives through higher education by offering liberal arts and professional programs in personalized and high-quality learning environments, thus preparing students to embark on rewarding careers, to continue learning throughout their lives and to act ethically and responsibly in a changing world.
Benefits Eligible:
Mercy University strives to provide employees and their families with a comprehensive and valuable benefits package. We offer high-quality health care plans, retirement benefits, tuition discounts, flexible spending, and much more.
EEO Statement
Mercy University is an equal opportunity employer. Mercy University actively engages in recruiting a diverse workforce and student body that includes members of historically underrepresented groups and strives to build and sustain a welcoming and supportive campus community. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ethnicity, creed, religion, marital status, sex, sexual orientation, gender, gender identity, pregnancy, height, weight, genetic information, disability, or protected veteran status.
As part of this commitment, Mercy University will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact The Office of Human Resources at (914) 674-7839, Option 6 or via email at HR@mercy.edu.
The posted salary range for this position is based on several legitimate, non-discriminatory factors set by the organization. Mercy is committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, or local pay equity laws.
Campus Safety
Mercy University is committed to providing a safe and welcoming environment for all. Information regarding campus safety can be found here.